Rechtsanwalt Carl Christian Müller, LL.M. Fachanwalt für Urheber- und Medienrecht

Submit your flight here! Free flight delay check - here's how it works:

You send us the data and documents relating to your flight using the form below.
We will look at your case, check the legal situation and give you our initial assessment of the case.
You can then take your time to consider whether you want to go further with us.

Details of your flight

Mandatory field Name of the airline*

Mandatory field Flight date*

Mandatory field Flight number (e.g. LH123)*

Mandatory field Departure airport*

Mandatory field Destination airport*

Flight data feeder flight

Mandatory field Flight date feeder flight*

Mandatory field Flight number of feeder flight (e.g. LH123)*

Mandatory field Departure airport Feeder flight*

Mandatory field Destination airport Feeder flight*

Flight data onward flight

Mandatory field Flight date onward flight*

Mandatory field Flight number onward flight (e.g. LH 321)*

Mandatory field Departure airport Onward flight*

Mandatory field Destination airport Onward flight*

Your flight documents

Please upload your travel documents and those of your fellow travellers here. We absolutely need these in order to enforce your claims. Of particular interest to us are the boarding ticket or e-ticket, if you are unable to provide one, the booking confirmation or an invoice. If you do not have these to hand, you will need to submit them later.

If you use the form with your mobile phone, you can also take a photo of the travel documents at this point.

Details of the flight incident (What happened?)

When did the airline inform you of the cancellation?

Mandatory field Date of notification of cancellation*

Which flight was affected by the incident?

What was the reason?

Please describe the circumstances surrounding your case

In our experience, airlines repeatedly refuse to pay out in many cases, citing exceptional circumstances. This is often a pretence. That is why your details about the case are important.

Did the ground staff or crew provide information about the flight incident?
What was the weather like?
If your flight was cancelled and you did not have a replacement flight: When and how did you arrive at your destination?

Your details about the flight incident

Personal details

Mandatory field First name*

Mandatory field Name*

Mandatory field Street*

Mandatory field House number*

Mandatory field Postcode*

Mandatory field City*

Mandatory field E-Mail*

Telephone

Details of fellow travellers

First name

Name

Details of your legal expenses insurance

Mandatory field Legal expenses insurance*

Insurance number

Please add 8 and 4.

Do not fill in this field