GTC and revocation instruction
§ 1 Subject matter of the contract
What it is about
(1) The following provisions apply to all client relationships established between our law firm, Mueller.legal Rechtsanwälte Partnerschaft and you via our website.
(2) Our offer is aimed at both consumers and entrepreneurs.
(3) A consumer in this sense is any natural person who concludes a contract with us for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity.
(4) An entrepreneur in this sense is a natural or legal person or a partnership with legal capacity that is acting in the exercise of its commercial or independent professional activity when concluding the contract with us.
§ 2 Conclusion of contract
How the contract is concluded
(1) You can use our form to send us the data relating to your case quickly and easily. The data transmission is encrypted and cannot be viewed by third parties. You are also welcome to describe your case to us by telephone. This is completely non-binding. This does not establish a concrete client relationship.
(2) We will review your request based on the data you provide or the case you describe by telephone. This will not incur any costs for you.
(3) In any case, you will then receive feedback on your case by fax, e-mail or telephone. If we wish to take on the case, you will first receive a free initial assessment of your case by telephone. Here we will provide you with information on the legal situation and tell you how we would proceed in your case and what costs would be incurred.
(4) We will then send you an offer by fax or e-mail. A fee-based client relationship only comes into being when you accept the offer we make by telephone, e-mail, fax or letter.
§ 3 Storage of the contract text and language of the contract
Where can you retrieve the text of the contract?
(1) The complete text of the contract is stored by us. The text of the contract is generally no longer accessible to you after the contract has been concluded, unless you have access to our online file system, in which the text of the contract is accessible to you even after the contract has been concluded.
(2) The language available for the conclusion of the contract is German.
§ 4 Remuneration and terms of payment
How much is our remuneration?
(1) We will inform you of the fee payable after the mandate has been awarded before the mandate is awarded. We will either invoice you in accordance with the German Lawyers' Fees Act (RVG) or we will agree a flat fee with you.
(2) The fee for the services offered by us includes the statutory value added tax.
(3) We offer bank transfer to our law firm account as a method of payment.
§ 5 Cancellation policy
If you are an entrepreneur (see above § 1 para. 3) within the meaning of § 14 BGB, the right of withdrawal does not apply. For consumers (see above § 1 para. 2) the following applies:
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must inform us
Mueller.legal Rechtsanwälte Partnerschaft,
Mauerstr. 66,
10117 Berlin
Germany
Phone: 030 206 436 810
Telefax: 030 206 436 811
E-mail: [email protected]
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
If you have requested that the services should commence during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided by the time you notify us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.
Note on the expiry of the right of withdrawal
The right of withdrawal expires no later than twelve months and 14 days after the date specified in Section 356 (2) BGB or Section 355 (2) sentence 2 BGB.
Note on the premature expiry of the right of withdrawal
Unless the parties have agreed otherwise, the right of withdrawal expires prematurely in the case of a contract for the provision of services if we have provided the service in full and have only started to perform the service after the consumer has given his express consent and at the same time confirmed his knowledge that he loses his right of withdrawal upon complete fulfillment of the contract by us.
Sample withdrawal form
(If you wish to withdraw from the contract, please fill out this form and send it back)
To
Mueller.legal Rechtsanwälte Partnerschaft
Mauerstr. 66
10117 Berlin
Germany
Telefax: 030 206 436 811
Email: [email protected]
I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods:
.......................................
Ordered on:
.......................................
Received on:
.......................................
Name of the consumer(s):
.......................................
Address of the consumer(s):
.......................................
Signature of the consumer(s) (only for notification on paper):
.......................................
Date:
.......................................
(*) Delete as appropriate.
End of the revocation instruction
§ 6 Services
Essential characteristics We will inform you about our activities and all the essential characteristics of the services we offer before you engage us.
§ 7 Warranty
Warranty rights All services provided by us are subject to statutory liability for defects. The statutory provisions shall apply to liability and warranty.
§ 8 Dispute resolution
OS platform The European Commission offers consumers a platform for out-of-court online dispute resolution (so-called OS platform) at http://ec.europa.eu/consumers/odr/, which the consumer can contact in the event of disputes in connection with a purchase or service contract concluded online via electronic commerce.
Dispute resolution procedure: We are not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board.